NDIS WITH IMG

At Independence Medical Group, we are proud to be a part of the efforts to support individuals with disability in Australia. The National Disability Insurance Scheme (NDIS) is a government-funded program that plays an important role in helping people living with a disability achieve their goals and gain more independence.

We're committed to providing high-quality products designed to support NDIS participants as we believe these products play a vital role in empowering individuals with disabilities to maintain their independence and dignity.

Self Managed

You are self-managed if:

You have funds already accessible.
Are reimbursed for purchases made.

If you are a SELF MANAGED NDIS participant, you can purchase from IMG.

Simply register an account using the link below, complete the form and start shopping with IMG. You may be eligible for discounted NDIS pricing on IMG certain branded products at the checkout.

Payment will be taken from you via credit card at checkout.

Plan Managed

You are plan managed if:

Your plan manager or support coordinator processes the invoice for payment, and once paid, the goods are dispatched.

Please note: Plan Managed and NDIA managed are two separate funding schemes. If you are unsure which you fall under, please contact us on 07 3543-4970 before registering.

If you are plan managed, you can use our online shop to generate an invoice that you can then pass onto your plan manager.

Simply register an account using the link below, complete the form and start shopping. You may be eligible for discounted NDIS pricing on IMG branded products at the checkout.

Once you checkout, your order will be pending until payment has been received. Your invoice will be sent to you via email (allow 2-3 minutes). If you have provided your Plan Mangers email address the invoice will be emailed directly to your Plan Manager.

NDIA (AGENCY) MANAGED

You are Agency Managed if:

All your orders are done through the NDIS portal or My NDIS Provider Portal (PACE).
You will need to agree to a service agreement during checkout.

If you are AGENCY managed, you can use our online shop to generate an order that we will then use to submit your claim to the portal.

Simply register an account using the link below, complete the form and start shopping. You may be eligible for discounted NDIS pricing on IMG-branded products at the checkout.

Once you checkout, your order will be pending until payment has been submitted and approved via the NDIA portal.

Please note we are aware of the current transition process for some participants being moved to PACE on their new plan. Before placing your order, you are required to ensure that you have added IMG as an endorsed MyProvider.

Your order cannot be processed until this has occurred. Once successful (you can keep an eye on this via your portal login or contact for confirmation for the NDIS), please generate your invoice, and we will submit it via the NDIS provider portal.

Trading name: Independence Medical Group

Organisation ID: ...................

Once we successfully submit your claim, your goods will be shipped from our warehouse. Please allow up to 2 business days to process these claims once confirmed.