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Service & Repair

IMG technical department provides expert repair and maintenance for various medical equipment. Our skilled technicians manage everything from routine devices to advanced technologies, ensuring reliability and compliance with Australian Standards.

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Asset Assessment and Audit

  • Asset number sticker is generated for ongoing Asset Management ID and Asset Tracking. 

  • A detailed description of equipment entered into Service Call Management software package.

  • Condition / Hazard assessment report generated.

  • Equipment maintenance folder provided and maintained.

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Maintenance and Repair Programs

  • Recommended equipment service periods used as a basis for maintenance cycles.

  • Assets bundled into “sensible” groups

  • Facility notified in advance of maintenance period.

  • Pre-approved dollar limit for conducting repairs outside of maintenance contract scope.

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Experienced Service Technicians

  • Industry trained.

  • Test & Tag certified.

  • National Police Checked.

  • NDIS Workers Screening. 

  • Yellow and Blue Card Certified. 

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