Collection of Personal Information

The amount of personal information we collect about you depends on how you interact with us. We will collect personal information from you if you:

• apply to become a registered user of our website

• order goods from our website;

• make a product or service enquiry;

• subscribe to one of our mailing lists;

• complete a product registration form or warranty card (as applicable);

• correspond with us, including by email;

• complete an application or enter into an agreement;

• call our Customer Service line;

• enter a promotion or competition.

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The type of personal information you may provide to us includes your name, address, email address, telephone, mobile phone number, facsimile number, business name, credit card particulars, bank details and ABN or ACN number.

If you choose to share any content with another person, we will ask you to provide a valid email address for that person.

By providing your personal information to IMG in this way, including by completing on-line forms and email, you agree to the collection of that information in accordance with this privacy policy.

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Unless you apply to become a registered user of our website by creating an IMG account or ordering goods from our website as a guest, you can generally visit our website without telling us who you are or revealing other personal information.

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

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If you do not provide us with your personal information, we may not be able to provide you with these services.

If you choose to use our website to share content with another person, we will use the recipient’s email address to provide that service, but will not use that email address for any other purpose.

 

Website data and cookies

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When you visit our website, we collect your server address, domain name and information regarding the pages which you visit and links that you click on. This information is used for statistical and website development purposes only. 
A cookie is a piece of information that our web server may transfer to your hard drive for record-keeping purposes. The cookie is stored on your computer, but does not identify you or give us any information about your computer. Cookies can facilitate your ongoing access to and use of our website. They allow us to track usage patterns and to compile data that can help us improve our content and target advertising. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature. But you should note that cookies may be necessary to provide you with features such as browser history, merchandise transactions or registered services.

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Email marketing

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IMG sends marketing emails to recipients who have created an IMG account, have provided their email address IMG or to a marketing partner of IMG.
If you no longer wish to receive marketing emails from IMG, you may click the “unsubscribe” link in the email or contact our privacy officer.

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Security

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All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at admin@imgau.com.au.