MedAlert's Personal Medical Alarm 4G is a wearable safety device for seniors, with GPS tracking, fall detection, two-way calls and up to 100 hour battery life.

Important: This is a 4G smartwatch with 12 months Telstra SIM Data & Voice Plan included. After the first year, you will have the choice to renew for a further 12 months at $75.00.

MedAlert Personal Medical Alert Watch 4G with GPS

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MedAlert Overview

Introducing the Latest Medical Alarm from MedAlert
We're excited to unveil our most recent innovation in e-health: the MedAlert medical alarm powered by 4G technology. Engineered for your ultimate safety, this versatile medical alarm is equipped with a host of smart features, including an emergency panic button, fall detection, voice-call functionality, and pinpoint real-time tracking.

Superior Battery and Reliability: The MedAlert medical alarm excels in performance through its cutting-edge 4G network capabilities, boasting a battery lifespan that is three times longer than earlier models. With a 100 hour battery, and even longer in standby mode, the device provides long-lasting safety and reliability. Our commitment to excellence is reinforced by a comprehensive warranty.

Fast and Reliable Connections: With our MedAlert medical alarm, you can count on rapid and consistent connectivity to alert your emergency contacts mobile phone. Thanks to the latest 4G technology, the device ensures quick and efficient communication, putting assistance within arm's reach at the simple press of a button. And should a 4G network be unavailable, it automatically switches to 3G or 2G, ensuring continuous coverage and peace of mind wherever you go.

Future-Proof Safety: Upgrading to our 4G-enabled MedAlert device is a proactive step in securing long-term safety, especially in light of the planned phasing out of the 2G network beyond 2025. This transition is critical for sustaining reliable coverage and optimal functionality.

Precision in Locational Tracking: Our MedAlert medical alarm offers enhanced positional accuracy, when outdoors. When an SOS button is pressed on the personal alarm watch, it will call through the emergency contact list, and send text messages with the google maps link, and also send push notifications to the mobile app users.
Features

1. Emergency Contact Sequence: Activating the SOS button sends texts and then calls up to three predefined emergency contacts sequentially until a response is received.

2. Location Sharing: Help messages include a Google Maps link showing the user's location, using LBS, GPS, or WiFi. (When outdoors)

3. One-Click Calling: Users can initiate a call to a chosen contact by pressing a button.

4. Built-In Speakerphone: Users can hear and respond to calls through the device's microphone and speaker system.

5. '000' Emergency Integration: '000' can be included in the emergency contact list for a direct line to emergency services.

6. Rapid Recharging: A quick 30- 60 minute rapid recharge, to give you a full days charge.
More Features

7. Versatile Wearability: Can be worn as a watch with a stylish, adjustable wristband.

8. Instant Location Updates: In the event of an SOS event, the watch will send a text to know the wearer's location, shared via a Google Maps link. The location of the watch is also able to be tracked within the mobile app in real-time.

9. Wide Network Coverage: Uses the Telstra 4GX mobile network covering 99% of populated regions in Australia.

10. Fall Alert System: Essentially a fall detection device, it calls and sends a text message to the primary emergency contact in the event of a fall. This fall detection feature is easily fine tuned to prevent false alerts.

11. Geo-Fencing Alerts: Set virtual boundaries and get alerts if the wearer ventures beyond.

12. Customer-Friendly Policies: No binding contracts or monitoring charges, a 30-day return policy, and a 12-month warranty. Read more at https://medalert.io/rp
Guarantee

The MedAlert guarantees the reliability and efficiency of its product with a set of policies to ensure customer satisfaction and peace of mind.

Here are the main aspects of its guarantee, return policy, and warranty:

30-Day Return Policy: Customers have the option to return the product within 30 days of purchase if it doesn't meet their expectations, this however would be considered a change of mind return. In cases where the watch is not performing its major duties, the client has the option to choose a repair or replacement of the watch. Read more about our return policy here: https://medalert.io/rp

12-Month Warranty: MedAlert stands behind the quality of its product with a comprehensive 12-month warranty. This warranty safeguards customers against any manufacturing defects, promising repair or replacement to maintain the product's optimal functioning over time.

These policies demonstrate MedAlert's confidence in the product's quality and its commitment to providing a reliable safety tool for seniors and individuals with disabilities. It aims to foster trust and facilitate a hassle-free purchase and usage experience, where the customer's safety and satisfaction are the top priority.
Local Support

MedAlert's technical support help desk is structured to offer ongoing assistance to customers, ensuring they can make the most of the product's extensive feature set. Here are the key aspects:

Expert Assistance: The help desk is staffed by professionals well-versed in the product’s functionalities, ready to assist users in leveraging the full potential of the MedAlert system.

Multi-Channel Support: Customers can reach the support team through various channels including phone, email, or live chat, ensuring flexibility and convenience in getting assistance.

Responsive Service: The help desk prioritizes swift responses, aiming to resolve issues promptly and minimize any disruptions in service usage.

Guidance and Education: Beyond troubleshooting, the help desk provides guidance on using the system effectively, offering tips, and insights to help users understand the different features and how to use them to enhance safety and convenience.

Feedback Loop: The help desk also serves as a feedback channel, welcoming suggestions and comments that can help in refining the product and service to better meet the needs of the users.

Overall, MedAlert’s technical support help desk is a reliable resource for users, dedicated to offering help promptly and efficiently to ensure a seamless experience with the MedAlert product. It reflects the company’s commitment to customer satisfaction and service excellence.
Specifications

Device Design: Stylish and discreet design suitable for various wear methods: as a watch, pendant, or belt clip.

Network Support: 4G support with fallback to 3G, ensuring continuous connectivity.

Falling Alarm: Identifies falling incidents instantly, automatically alerting primary emergency contact.

Call Function: Integrated voice-call function for direct communication.

Panic Alarm: Instantly sends distress signals to selected contacts or links up with an alarm center.

Real-Time Positioning: Immediate location tracking once movement is detected, accessible through the MedAlert App.

WiFi & Bluetooth: Augments location tracking both outdoors and indoors, optimizing device efficiency.

Geofence: Set and monitor safe zones; receive alerts if the device leaves these predefined areas.

Unlimited Range: Built on industry-leading GPS tech, ensuring global operability in over 190 countries.

Contact Sensor: Monitors if the wearer is actively using the device.

Battery Life: Extended battery life up to 3-4 days in standby mode, or up to 80 hours with regular use, with quick charging capabilities.

Warranty: 12 months comprehensive warranty, reflecting our commitment to quality, extendable to 3 years with the optional extended warranty package..

Coverage: Utilizes the expansive 4G network for broad reach, covering 99% of populated areas.

Location History: Stores up to one year of tracking data for retrieval.

Multi-Control: Multiple users can monitor and access the MedAlert system under a single account.

Low Battery Alarm:Sends notifications when battery levels dip below a predefined threshold.

GPS Signal Loss Warning: Notifies users if entering zones without GPS signal.

Heart Rate Contact Sensor: Monitors wearer's heart rate, providing an extra layer of health tracking.